Terms & Conditions

Just the legal Jargon

Apollo

Last Update il y a un mois

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE.


Throughout the site, the terms “we”, “us”, “our”, and "ourselves" refer to Just SARMS. For the purposes of these Terms and Conditions, the terms “product” and “supplement” shall refer to any and all goods, items, or merchandise offered for sale on our website (www.justsarms.com) or on our marketplace platforms


We have tried to keep our terms and conditions as clear as possible and give you all the information we can (but not too much) about your online transactions so that you completely understand the whole process, from order to delivery and beyond. It’s really important to us that your online shopping experience meets expectations, so please spend a few minutes and read on. 


By placing your order, you hereby confirm you have read and accepted our T&Cs every time you make a purchase – it is important that you re-read our T&Cs when making a purchase as they might change from time to time.


1. Contract Formation

1.1. When you place an order for goods on our website www.justsarms.com or marketplace, you are offering to purchase the selected items. A contract is not formed until we receive and accept your order at our discretion.

1.2. We will send you an order acknowledgement shortly after you place your order, notifying you that we have received your order. This acknowledgement is not a notification that we have accepted your order.

1.3. If we accept your order, we will notify you by email that we have dispatched the goods. If we cannot accept your order (for example, because the goods are found to be unavailable) we will notify you by telephone or email.

1.4. In the event that, after we accept your order, we discover that the goods ordered are unavailable or that there was a pricing error on our website with respect to the goods ordered, we reserve the right not to supply the goods ordered and to offer you a refund or alternative goods.

1.5. We have the right to terminate the contract if the price of the goods is not received from you in cleared funds.

1.6. All prices are in UK pounds. The total cost of your order will be the price of the products you order, the delivery charge (if any), plus any additional services you choose (e.g., premium delivery). Payment is deducted once an order is submitted.

1.7. Some of our products have a minimum age requirement, and by ordering you are confirming that you are of the required age.


2. Returns & Refunds

2.1. Due to hygiene reasons, we cannot accept returns once the item has been dispatched and the product seal has been broken. Additionally, a restocking charge of 20% of the total order will be applied to all returned orders. Customers must contact us within 14 days of receiving their order by email at [email protected], stating their reason for the return. Failure to contact us within this period will result in the inability to receive a refund. By submitting your order, you hereby agree to these terms.

2.2. If within 14 days of our acceptance of your order, we discover that some but not all of the goods are unavailable, we will no longer supply those unavailable goods. We will contact you detailing the goods that are unavailable and offer you the option of cancelling the whole order or amending your order to substitute the unavailable items with alternative goods. If you have not cancelled the order within 14 days of receipt of such notice, we will deliver the available goods. We will refund or re-credit you for any sum that has been paid by you or debited from your credit card in respect of the unavailable goods or cancelled order.

2.3. Items on sale or discounted are non-returnable.


3. Delivery

3.1. The goods are at your risk from the time of delivery.

3.2. Ownership of the goods shall not pass to you until we have received in full all sums due in respect of:

3.2.1. the goods, and

3.2.2. all other sums which are or which become due from you on any account.

3.3. We shall be entitled to recover payment for the goods even though ownership of any of the goods has not passed from ourselves.

3.4 All orders are dispatched using tracked and signed-for delivery services to ensure secure handling and delivery. If a customer requests that their order be left in a safe place or authorizes the courier to leave the package without a signature, the customer assumes full responsibility for the order's security. This includes, but is not limited to, loss, theft, or damage occurring after the courier has confirmed delivery to the specified location. By requesting a safe place delivery, the customer waives any claims against MB Enterprise Group (t/a Just SARMs) for non-receipt of the order.

3.5 If we have to re-deliver a parcel due to a fault of the customer, there will be a charge of at least £6.99 to cover our freight, shipping, and handling costs.

3.6. If we receive a returned parcel due to a fault of the customer, a £9.99 fee will be applicable for the insurance of the parcel as well as the postage fee and handling fee. If a re-shipment is chosen by the customer, the insurance fee will need to be paid as well as the re-shipment fee via a surcharge payment. If the customer chooses a refund, both fees will be deducted from the refund total. A restock charge of 20% of the total order is applicable on all returns.


4. International & EU Orders

4.1. You are responsible for knowing the import regulations for your country. It is your duty to research all orders you place to ensure that they are legal for importation prior to ordering. Once the order has left our premises we cannot be held responsible for customs import regulations.

4.2. We provide tracking information for all orders, so please be diligent and keep track of your orders' progress.

4.3. Our company assumes that all customers know their countries' laws. All orders must comply with your country's import regulations and the customer is responsible for any delays caused by customs.

4.4. It is your responsibility to pay for any import customs fees. We are not held liable for any international or EU fees. By submitting your order, you agree to such terms.

4.5. In the rare event that any overseas orders get seized at customs, you agree that we will not be held accountable for this. Customers' orders are at their own risk and are not refundable.

4.6. If we receive a returned International/EU parcel due to a fault of the customer, a £19.99 fee will be applicable for the insurance of the parcel as well as the postage fee and handling fee. If a re-shipment is chosen by the customer, the insurance fee will need to be paid as well as the re-shipment fee via a surcharge payment. If the customer chooses a refund, both fees will be deducted from the refund total.


5. Cancellations

5.1. To cancel your order, contact us by submitting a support ticket or emailing us at [email protected]. Please note once the order has been dispatched, we cannot cancel your order.

5.2. If you are cancelling an item you paid for by PayPal before it's dispatched, our customer service team can provide an exchange or gift voucher, but not a refund.


6. Fraudulent Chargeback Clause

6.1. A fraudulent chargeback refers to a situation where a customer disputes a legitimate transaction and requests a refund from their credit card issuer or payment provider based on false claims or intentionally misleading information with the intention of obtaining goods or services without payment.

6.2. If our company suspects a fraudulent chargeback, we will promptly report the incident to the relevant authorities.

6.3. Upon receiving a chargeback dispute, our company will conduct a thorough investigation to determine its validity.

6.4. Our company will maintain open communication and collaboration with payment providers to address fraudulent chargebacks effectively.

6.5. If a chargeback is determined to be fraudulent, our company reserves the right to take appropriate action, including:


6.5.1. Reporting the fraudulent activity to credit reporting agencies.
6.5.2. Pursuing legal action against the customer to recover the losses incurred.
6.5.3. Terminating the customer's account and prohibiting any future transactions with our company.


6.6. To prevent misunderstandings and minimize the occurrence of fraudulent chargebacks, our company will provide clear information and guidelines to customers regarding our payment policies.

6.7. Our company is committed to protecting customer information and ensuring its confidentiality. All personal and transactional data will be handled in accordance with applicable privacy laws and regulations.


7. Liability Disclaimer

7.1. The content provided in this document is for informational purposes only and does not constitute professional medical advice. Always consult with a qualified healthcare professional before starting any new supplement.

7.2. The use of supplements is at your own risk. It is your responsibility to ensure that you are not allergic to any of the ingredients or substances contained within the supplement.

7.3. By using or purchasing any product, you acknowledge and accept the inherent risks associated with their use, including potential health risks, adverse effects, and legal implications.

7.4. The effectiveness of supplements  may vary from individual to individual. Results are not guaranteed, and the manufacturer or distributor shall not be held liable for any lack of results or dissatisfaction.

7.5. While every effort is made to ensure the accuracy of product labelling and claims, the manufacturer or distributor does not guarantee the accuracy, completeness, or reliability of such information.

7.6. The manufacturer or distributor shall not be held liable for any information, claims, or endorsements made by third-party websites or individuals.

7.7. By using or consuming any supplement, you agree to indemnify and hold harmless the manufacturer or distributor from any claims, damages, losses, liabilities, or expenses arising out of or in connection with the use or misuse of the supplement.

7.8. The manufacturer of the supplement ensures compliance with applicable laws and regulations. However, it is your responsibility to ensure that the use of the supplement is in compliance with the laws and regulations of your jurisdiction.

7.9. The supplement is provided on an "as is" basis without any warranties or representations, whether express or implied.


8. General

8.1. We, being Just SARMS and/or our group of companies, and our suppliers own the copyright, trademarks, and all other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit, or otherwise make available by any other means only for your own personal, non-commercial use.

8.2. You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

8.3. These terms and conditions are applicable to all transactions relating to our website www.justsarms.com and all non-contractual obligations arising from any transaction carried out on our website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. Your data protection rights are set out in our Privacy Policy.

8.4. Additional terms and conditions may apply for prize competitions and our added value services and offers. If so, you will be alerted to them at the relevant juncture.


9. Digital Downloads (ebooks)

These Terms and Conditions govern the sale, download, and use of ebooks available through www.justsarms.com (“the Platform”). By purchasing and downloading an ebook from the Platform, you agree to abide by these terms.

2. License to Use

2.1. Upon purchase, you are granted a non-exclusive, non-transferable, single-user license to access and use the ebook for personal, non-commercial purposes.
2.2. The ebook remains the intellectual property of MB Enterprise Group, and no ownership rights are transferred.

3. Restrictions on Use

3.1. You may not distribute, share, resell, sublicense, or publicly display the ebook, in whole or in part, without prior written consent from MB Enterprise Group trading as Just SARMs.
3.2. Modification, reverse engineering, or creating derivative works based on the ebook is prohibited.
3.3. The ebook may not be used for any unlawful purpose.

4. Payment and Delivery

4.1. All purchases must be made through the Platform.
4.2. Payment must be completed at checkout via the available payment methods.
4.3. After completing your purchase and creating an account, you can access the download link for your ebook directly within the "Orders" section of your account. This link will become available immediately upon successful payment.
4.4. The download link will remain active for 6 days, after which it will expire.

5. Refund Policy

5.1. Due to the digital nature of ebooks, all sales are final, and no refunds will be issued once the download link has been assigned to the customers account.
5.2. Refunds may be provided under exceptional circumstances, such as technical issues preventing download or a defective file, at the sole discretion of MB Enterprise Group. Requests must be made within 2 business workings days of purchase.

6. User Responsibilities

6.1. You are responsible for ensuring the device used to access the ebook is compatible with the file format provided (e.g., PDF, ePub).
6.2. You are solely responsible for the security of the ebook file once downloaded.

7. Intellectual Property Rights

All intellectual property rights, including copyrights, in the ebook and any associated content remain the property of MB Enterprise Group or its licensors. Unauthorized use or infringement may result in legal action.

8. Limitation of Liability

8.1. Just SARMs (MB Enterprise Group) will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the ebook.
8.2. In no event shall liability exceed the purchase price of the ebook.

9. Technical Support

9.1. Technical support for downloading and accessing the ebook is available by going to https://justsarmsonline.tawk.help/article/how-to-access-your-e-book
9.2. MB Enterprise Group does not guarantee the availability of technical support beyond 6 business working days.


10. Mobile Terms of Service

10.1. The Just SARMs mobile message service (the "Service") is operated by Just SARMS (“Just SARMS”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

10.2. By consenting to Just SARMS’ SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Just SARMS through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialling system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

10.3. You understand that you do not have to sign up for this program to make any purchases, and your consent is not a condition of any purchase with Just SARMS. Your participation in this program is completely voluntary.

10.4. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. For support or assistance, email [email protected].

10.5. To opt-out of the Service, reply with STOP to any mobile message from us or email [email protected]. You will receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other Just SARMS mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt-out separately from those programs by following the instructions provided in their respective mobile terms.

10.6. For Service support or assistance, email [email protected].

10.7. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received, and we will not be responsible for honouring requests made in such messages.

10.8. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

10.9. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.


11 Images

11.1. Product images are for illustrative purposes only and may differ from the actual product.


12 Privacy

12.1. We respect your right to privacy. Please see our separate Privacy Notice for details on how we collect and use your personal information.

12.2. These terms and conditions only cover our website. We accept no responsibility for the content or operation of websites not under our control.


13. Changes to the Terms

MB Enterprise Group t/a Just SARMS (Just Sports & Recovery Modern-day Supplements) reserves the right to amend these Terms and Conditions at any time without prior notice. Updated terms will be posted on the Platform, and continued use constitutes acceptance of any changes.


By placing an order, you agree to these terms and conditions. If you have any questions, please contact us at [email protected].

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